• Basic Computer Training

• Appointment Setting / Reminders

• Transportation Arrangements

• Companionship / Readings

• Bill Payments

• Errands / Home Care

• Record Keeping / Scrapbooking

• Autobiography, Memoir & Ethical Will Writing

• Personal Correspondence Writing

• Private & Public Resource Referrals

* If there is a service you need that is not listed here, please ask if we'll provide it. If we do not provide the service you require, we will refer you to a qualified professional that does.

* All on-site services must be pre-arranged at least one week in advance of the required date and must be for a minimum of 2 hours.

* Proof of age may be requested.

Basic Computer Training: basic computer and software lessons, troubleshooting and assistance with minor problems (Mac or PC)

          • Computer components and basic functions such as selecting, copying,

            pasting, cutting and editing text; opening, closing, minimizing, maximizing

            and saving documents.

          • Access the internet and navigate the World Wide Web; download

            documents and programs; organize toolbar and favourites.

          • E-mail skills such as sending, receiving, attachments, signatures and

            etiquette.

          • HTML skills such as web page creation, access, editing, design tips, tags,

            and web colours.

          • Troubleshooting and assistance with minor problems; referral to

            pre-screened specialist partner for major problems.

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Appointment Setting / Reminders: scheduling, confirmation and notification of personal events

          • Arrange and confirm personal appointments such as social outings,

            classes, meetings, medical appointments, etc.

          • Personal calender creation.

          • Reminders for appointments, outings, classes, meetings, bill payments,

            birthdays and other personal events.

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Transportation Arrangements: complete preparation of personal transportation

          • Arrange and confirm personal transportation by any means to any

            destination (direction to sites, travel co-ordination, car rental, public transit

            information, taxi arrangements, airline bookings, etc.)

            ***At Your e-ssistance does not provide transportation accompaniment,

            however upon request we can refer you to a reputable company

            that does***

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Companionship / Readings: referral to qualified caregiver for companionship and live or pre-recorded readings of books and other publications

          • For individuals who live alone and/or are feeling isolated, we will make

            arrangements for a caregiver to provide companionship through in-person

            or telephone talks and personal visits to the home to share a cup of tea,

            play a game or go for a walk. They may also accompany clients on

            outings or special events.

            • In-person, over the phone or pre-recorded readings of books, magazines,

            newspapers, letters, etc.

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Bill Payments: personal financial management and record keeping

         • Organizing, monitoring and reminder of personal bill payments;

            payment arrangements.

         • Collection company liaison.

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Errands / Home Care: non-medical personal tasks, chores; minor home maintenance and repairs

            • Runs to dry cleaners, post offices, banks, department stores, grocery

            stores, etc.

          • In-home tidying up, laundry, organizing, minor repairs, etc.

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Record Keeping / Scrapbooking: organization and maintenance of personal items, documents and/or photographs

          • Sorting and placement of items and/or other documents into storage

            boxes, filing cabinets and other holders

          • Sorting and placement of photographs into scrapbooks, frames, etc.

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Autobiography, Memoir & Ethical Will Writing: documenting autobiographical works or personal ethics

          • assistance with recording, writing, proofreading and editing of works

            related to one's lifetime or certain highlights or meaningful moments in

            one's past.

          • Information and assistance on drafting ethical wills as a way to share

            personal values, beliefs, and blessings with family and community.

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Personal Correspondence Writing: handwriting or typing of communications to friends and family

          • Cards, letters, e-mails, notes and other texts.

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Private & Public Resource Referrals: information and referral to services through local agencies and programs

          • Professional support, government services and benefit programs,

            emergency services, community awareness and education, speakers,

            long-term care facilities, etc.

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